Privacy Policy

How we handle your data while providing pre-match win probabilities.

Privacy Policy

Umalytic is an AI-powered analytics platform that provides pre-match probabilistic insights for tennis. We do not sell betting tips or gambling advice. This policy explains how we collect, use, and protect information in the United States. Please also review our Terms of Service and Disclaimer.

Information We Collect

  • Account information: email and an encrypted/hashed password.
  • Usage data: prediction requests, timestamps, model/feature metadata, credits purchased/used, and basic device/usage logs.
  • Payment data: processed by Stripe; we receive tokens/receipts and limited billing details, not full card numbers.

How We Use Your Information

  • Provide, operate, and improve the service and its probabilistic outputs.
  • Maintain security, prevent abuse or fraud, and enforce our terms.
  • Handle billing, credit usage, receipts, and account administration.

AI & Model Usage

We may use data in aggregated or anonymized form to evaluate and improve model calibration, reliability, and performance. We do not perform personal profiling or automated decision-making that produces legal or similarly significant effects about you.

Cookies & Tracking

We use essential cookies or similar storage (e.g., auth/session tokens) to keep you signed in and secure. No ad trackers.

Third-Party Services

We rely on limited third parties to deliver the service, including payment processing by Stripe, hosting and delivery providers (e.g., Vercel or Render), and privacy-focused analytics used to monitor performance and reliability. These providers process data under their own terms and privacy notices.

Data Retention

We retain account, usage, and billing records while your account is active and as needed to operate the service, resolve disputes, meet legal obligations, or enforce agreements. We remove or anonymize data when it is no longer required.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No system is 100% secure, and we cannot guarantee absolute security of transmissions or storage.

Your Rights

You may request access, correction, or deletion of your account information, subject to legal allowances. California residents may request to know or delete certain personal information and are informed that Umalytic does not sell personal data. Requests can be sent to support@umalytic.com.

Children’s Privacy

The service is not directed to individuals under 18, and we do not knowingly collect personal information from them. If you believe a minor has provided data, please contact us so we can delete it.

International Users

Umalytic is operated from the United States. If you access the service from another region, you consent to the transfer and processing of your information in the U.S. and acknowledge that U.S. privacy laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this policy to reflect changes to our practices or legal requirements. Material updates will be posted here, and continued use of the service after an update signifies acceptance of the revised policy.

Contact Information

Questions or privacy requests? Contact support@umalytic.com or visit our Contact page. For additional terms, see our Terms of Service and Disclaimer.

Last updated: January 8, 2026